Frequently Asked Questions
Welcome to the UnderPar Discount Golf FAQ page! Here you’ll find answers to the most common questions about shopping with us. If you need more help, feel free to contact us.
Ordering & Payments
Q: How do I place an order?
A: Simply browse our selection, choose your desired product, and click “Add to Cart.” Follow the checkout instructions to complete your purchase securely.
Q: What payment methods do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay.
Q: Is it safe to order from your site?
A: Yes! Our site uses SSL encryption and trusted payment processors to keep your personal information secure.
Shipping & Delivery
Q: How long does shipping take?
A: Most orders ship within 1–3 business days. Delivery times vary by location but typically range from 3–7 business days within the continental U.S.
Q: Do you offer free shipping?
A: Yes! We offer free standard shipping on most orders over $99.
Q: Do you ship internationally?
A: Currently, we ship within the U.S. only.
Returns & Exchanges
Q: What is your return policy?
A: We offer a 30-day return window on most products. Items must be unused, in original packaging, and in resellable condition.
Q: How do I start a return or exchange?
A: Visit our Returns Portal or contact our support team. We’ll walk you through the process.
Q: Are return shipping costs covered?
A: Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.
Product & Warranty Info
Q: Are your products brand new and authentic?
A: Absolutely. All products sold on UnderParDiscountGolf.com are 100% authentic and brand new, sourced directly from trusted manufacturers and distributors.
Q: Do your products come with a warranty?
A: Many of our products include a manufacturer’s warranty. Specific warranty details can be found on the product page or by contacting us.
Discounts & Promotions
Q: How do I apply a discount code?
A: You can enter your discount code at checkout. Be sure to click “Apply” to see your savings reflected in your total.
Q: Do you offer bulk or wholesale pricing?
A: Yes! If you’re purchasing in volume or buying for a golf club or team, please contact us for custom pricing.
Contact & Support
Q: How can I reach customer service?
A: You can reach us through our Contact Page or by emailing support@underpardiscountgolf.com. We aim to respond within 24 hours on business days.
Q: What are your customer service hours?
A: Monday–Friday, 9:00 AM to 5:00 PM CST.
Other Questions
Q: Where are you located?
A: We’re proudly based in the USA and ship directly from domestic warehouses for faster delivery.
Q: Do you have a physical store?
A: We are currently an online-only retailer, allowing us to pass savings directly to you.
